Privacy Policy

Last Updated: March 13, 2025

1. Introduction

Welcome to McWash! This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services. By downloading, accessing, or using our app, you consent to the data practices described in this policy.
Super Motors Marbella SL. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience when using our app.

2. Information We Collect

We collect the following types of information:

Personal information (e.g., name, email address, phone number)
Vehicle information (e.g., car type, number plate)
Location data to provide location-based services
Booking details (e.g., selected services, dates, times)
Payment information (processed securely through our payment processors)
Device information (e.g., device type, operating system, unique device identifiers)
Usage data (e.g., how you interact with our app)

3. How We Use Your Information

We use your information to:

Provide and manage our car cleaning services
Process payments
Send booking confirmations and reminders
Improve our services and user experience
Personalize content and recommendations
Analyze app usage and trends
Troubleshoot problems and enhance app functionality
Communicate with you about our services
Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

Service providers and business partners who assist in operating our app and providing our services
Payment processors to complete transactions
Legal authorities when required by law or to protect our rights
Third-party analytics providers to help us understand how users engage with our app

We do not sell your personal information to third parties. We may share anonymous or aggregated information that cannot reasonably be used to identify you.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications
Restrict certain processing of your data
Data portability (where technically feasible)

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

9. Third-Party Links and Services

Our app may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy only applies to our app. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We take appropriate measures to ensure your data remains protected.

11. Google Play Services

Our app uses Google Play Services, which may collect information used to identify you. Please refer to Google’s Privacy Policy for more information on how they handle your data.

12. Apple App Store and iOS Services

For users who download our app from the Apple App Store or use our app on iOS devices:

We comply with Apple’s App Store Review Guidelines and the Apple Developer Program License Agreement.
Any data collected through the app is processed in accordance with this Privacy Policy and Apple’s privacy standards.
Our app may use Apple services such as Apple Sign-In, Apple Pay, or other iOS-specific features. When using these services, Apple’s privacy practices apply to the data processed by those services.
We may collect and use device tokens for push notifications in accordance with Apple’s guidelines.
Our app may use Apple’s App Tracking Transparency framework. You will be prompted to provide permission before we track your activity across other companies’ apps and websites.
To learn more about Apple’s privacy practices, please visit Apple’s Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us.

15. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us.

16. EU/EEA Users

If you are in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR). The data controller of your information is [Your Company Name]. For more information about your rights under the GDPR, please contact us.